Terms of Service

These terms govern your use of ShredPlate (the “Service”), operated by {{FULL_LEGAL_NAME}}, {{STREET_AND_HOUSE_NUMBER}}, {{POSTAL_CODE}} {{CITY}} (“we”, “us”). Full provider details are in the Impressum.

By creating an account you accept these terms and acknowledge our Privacy Policy. Conflicting or additional terms of your own do not become part of the agreement unless we agree to them in writing.

ShredPlate is a tracking and planning tool. It helps you keep an inventory of a pantry, find and generate recipes, plan meals, build grocery lists, and log what you eat and what you weigh. Some features use artificial intelligence, including a chat assistant, recipe generation and photo-based ingredient recognition.

ShredPlate is not a medical device and is not intended for diagnosing, preventing, monitoring, predicting or treating any disease, injury or condition. See section 7.

We develop the Service continuously and may add, change or discontinue individual features. Where a change materially reduces what a paid subscription provides, you may terminate for that reason.

Presenting the Service and its plans is an invitation to contract, not a binding offer. You make an offer by completing the sign-up or checkout flow; the contract is formed when we confirm your registration or subscription by email. We store the contract text and send it to you with that confirmation.

The contract language is English. The Service is intended for consumers and businesses in the European Union.

Parts of the Service are free. Paid plans are shown with their price, billing interval and term before you order, including VAT where applicable. Payment is handled by our payment provider; we do not receive your full card details.

Subscription fees are charged in advance for each billing period and renew automatically for the same period unless cancelled. We will tell you before any price change takes effect for your subscription, and you may terminate if you do not accept it.

You can cancel at any time, without giving reasons, effective at the end of the current billing period — or immediately for good cause. You do not need to be logged in and you do not need to contact support:

Verträge hier kündigen

That page is the statutory cancellation button under §312k BGB. It is publicly reachable, it requires no account, and it confirms your cancellation with the date and time. You may of course also cancel by email or letter.

We may terminate the contract with reasonable notice, and may suspend or terminate access immediately for good cause — in particular serious or repeated breaches of section 9.

If you are a consumer you have a statutory right to withdraw from the contract within fourteen days without giving reasons. The full instructions, the model withdrawal form and the withdrawal button are here: Verträge widerrufen.

For digital services the right of withdrawal expires early only if you have expressly consented to us beginning performance before the withdrawal period ends, confirmed that you are aware you thereby lose the right, and we have confirmed both to you on a durable medium.

ShredPlate does not provide medical, nutritional, dietary or any other health advice, and nothing in the Service is a diagnosis, a treatment or a recommendation for treatment. It records what you tell it and helps you plan around it.

Nutrition figures are estimates. Calorie and macronutrient values are derived from public food databases, from automated matching of the foods you enter, and from the portions you enter yourself. Any of those steps can be wrong — a single mis-matched ingredient can change a recipe's calorie total substantially. Treat every figure in the Service as approximate and never as a measurement.

Consult a qualified professional. Talk to a doctor or a registered dietitian before changing your diet, and especially before acting on anything you read here — above all if you are pregnant or breastfeeding, are under 18, have a condition such as diabetes, kidney disease or an eating disorder, or take medication.

Allergies and intolerances are your responsibility to verify. Never rely on ShredPlate, on generated recipes, or on photo recognition to decide whether a food is safe for you. Always check the actual ingredients and packaging yourself.

If you think you may have a medical emergency, contact your local emergency number or a doctor immediately. Do not use the Service instead.

The chat assistant, recipe generation and photo recognition are AI systems. When you use the assistant you are interacting with software, not with a person. Output is generated automatically and may be inaccurate, incomplete or wrong. Generated recipe images do not depict real dishes and are marked as AI-generated.

Check AI output before you rely on it — particularly ingredients, quantities, cooking times, food safety and nutrition figures. Your use of AI output is at your own risk, subject to section 11.

Data sent to our AI provider is described in the Privacy Policy.

You must be at least 16 years old and able to enter into a binding contract. Keep your login credentials secure, provide accurate information, and tell us promptly about any unauthorised use of your account. You are responsible for activity carried out through it.

You agree not to:

• use the Service for any unlawful, harmful or abusive purpose;
• upload content you have no right to share, or content that is illegal, infringing or depicts other people without their consent;
• disrupt or overload the Service, circumvent access controls, or gain unauthorised access to its infrastructure;
• use automated means to extract data or resell access, beyond what these terms allow;
• misuse the AI features to generate harmful, deceptive or infringing content.

You keep ownership of everything you add — photos, recipes, notes and logs. You grant us the limited, non-exclusive right to store, reproduce and process that content only as needed to operate the Service and deliver the features you request, including transmitting the necessary data to our AI provider as described in the Privacy Policy. That right ends when you delete the content or your account, subject to the backup carve-out described there.

We provide the Service with reasonable care and skill. Your statutory rights as a consumer for defects in a digital service remain unaffected, and nothing in these terms limits them. We do not warrant that the Service will be uninterrupted or error-free, or that AI output will be correct.

Our liability is as follows:

• Without limitation for intent and gross negligence; for injury to life, body or health; for fraudulently concealed defects; under any guarantee we give; and under the Produkthaftungsgesetz.
• Limited in cases of slight negligence to breaches of an obligation whose fulfilment is essential to performing the contract and on which you may reasonably rely (“cardinal obligations”), and in those cases limited to foreseeable damage typical of this kind of contract.
• Excluded in all other cases of slight negligence.

The same limits apply to our legal representatives, employees and agents. None of this affects section 7: decisions about your diet and health remain yours, and you are expected to verify anything the Service estimates or generates before acting on it.

We may amend these terms where there is a valid reason — for example a change in the law, in case law, or in the Service. We will notify you at least six weeks before a change takes effect, in text form, and point out that the change is deemed accepted if you do not object before it takes effect. If you object, either party may terminate the contract to that date.

These terms are governed by Recht der Bundesrepublik Deutschland, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer resident in another EU member state, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence (Art. 6(2) Rome I).

If you are a consumer you may bring proceedings before, and may only be sued in, the courts of your place of residence, in accordance with the applicable rules on jurisdiction. If you are a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is our registered seat.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§36(1) no. 1 VSBG).

We do not link to the European Commission's Online Dispute Resolution platform: it was discontinued on 20 July 2025, so any such link would now lead nowhere.

Questions about these terms: {{SUPPORT_EMAIL}}. Postal address and further provider details are in the Impressum.

If any provision of these terms is or becomes invalid, the validity of the remaining provisions is unaffected.